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Service

Service

The satisfaction of our customers is paramount. We see ourselves not only as producers but also as a key service provider to our customers. Together we identify needs and propose the best technical and commercial solutions. Our objective is to cover the complete value added chain of grinding wheel production and supply. Reliability, good customer service and superior quality are the basic requirements for our marketing strategy. We therefore assist our customers in all areas.

We will continue to rely on the performance capabilities and power of innovation of our medium-sized company structure. In the way we work, we combine six ambitious characteristics: competence, innovation, quality consciousness, flexibility, motivation and cost consciousness. These factors are the foundation of our company policy and the key to our success which is based upon our customer’s confidence.